Andreas Mueller

Hello to the hotel, I had rented the tree house “Rostlaube” with my wife for our wedding anniversary with package. The overall impression was good. The bed had a very good blanket and mattress, the furnishings completely adequate, pleasantly spacious sanitary area with shower, toilet and washing facilities. I would have liked to hear some background music in the room to cover the heater fan, but unfortunately the radio had no antenna, I did not carry CDs. After returning from our visit to Bonn, I wanted to take a quick shower, but unfortunately the hot water was rather lukewarm. Perhaps the water heating was limited in time for energy reasons. But the next morning was no better. So again Rucki Zucki shower. At this accommodation price with package for a good 315 € I would have expected hot water and a decent running heater, especially at these current outside temperatures. Night’s rest was not possible at first, the running noise of the heating fan was very disturbing after all. Only turn off the heating needs rest and sleep, but also coolness. A good luck for the good mattress along with the blanket. A comment about this the next day at the gate was taken note of, but nothing more. The breakfast buffet was very extensive and satisfying, the lady very nice and friendly. Andreas Mueller

Christina Voit | V-Hotel: Dear Mr. Müller, thank you very much for the friendly phone call and your understanding of the situation at these low temperatures, which were previously unknown to us. Your feedback helps us a lot and we also thank you for all suggestions. Every day we work to make all guests feel comfortable and to further expand our service to them. We look forward to welcoming you back soon. 🤗 Best regards Christina Voit & the V-Team