right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.
To exercise your right of withdrawal, you must inform us (V-Hotel, Haager Weg 44, 53127 Bonn, Germany, firstname.lastname@example.org, phone: 0228/9714450) by means of a clear statement (e.g. a letter sent by post or an e-mail) of your decision to withdraw from this contract. You can use the enclosed sample revocation form for this purpose, but it is not mandatory.
In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of the revocation
If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse to refund you until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us immediately and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the deadline of fourteen days. We bear the cost of returning the goods. You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing the quality, characteristics and functionality of the goods.
|Sample cancellation form(If you wish to cancel the contract, please fill out and return this form)– To V-Hotel, Haager Weg 44, 53127 Bonn, Germany, email@example.com- I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following|
Goods (*)/the provision of the following service (*)- Ordered on (*)/received on (*)- Name of consumer(s)- Address of consumer(s)- Signature of consumer(s) (only in case of paper communication)- Date
(*) Delete where not applicable.
Cancellation policy created with the Trusted Shops legal text editor